Online Reporting

Modernizing non-emergency intake and response.

Enable secure online reporting, evidence submission, jurisdiction validation, and virtual response so police services can assess, triage, and resolve non-emergency concerns without unnecessary dispatch.

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From digital intake to Virtual Response.

Online Non-Emergency Reporting enables police services to receive non-emergency reports and supporting evidence digitally, confirm jurisdiction, visualize incident location, and engage with the reporting party through virtual response when appropriate. This allows many concerns to be assessed and resolved remotely, reducing the need for in-person response while maintaining service quality.

Digital non-emergency intake.

Capture non-emergency reports and supporting evidence through a secure, user-friendly online system designed for consistent, complete submissions.

Jurisdiction validation.

Ensure non-emergency reports are submitted only within the correct police service jurisdiction.

Location intelligence.

Visualize reported concerns by location to support situational awareness, prioritization, and informed decision-making.

Virtual Response.

Use live virtual interaction to assess and resolve non-emergency concerns without in-person response when appropriate.

End-to-end digital workflow.

Manage reports from intake through resolution within a single system, supporting consistent handling and clear operational visibility.

Results You Can Expect

10x

Faster Response

80%

More Efficient

70%

Fewer Unnecessary Dispatches

What police services are saying

With limited notice to replace an existing platform, Triton helped Kingston Police deploy a fully functioning solution in weeks. Virtual Front Counter has streamlined our process, increased efficiency, and reduced processing times.

Records & Systems Manager | Kingston Police

People want simple, convenient ways to report low-priority incidents without having to phone in or visit a station. Giving the community options, whether online, by phone, or in person puts them in control of how they access police services. Triton is a force multiplier for us, freeing up officers to focus on the work they’re needed for most.

Scott Fraser

Former Chief of Police (Retired) | Kingston Police

See how digital tools can deliver efficient, citizen-centric, police services.

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Meet the Triton team.

The team behind Triton is focused on supporting police services with technology that strengthens operational clarity, consistency, and control.

Rob Stewart

VP Public Sector

(416) 606-6016 rob.stewart@tritonverify.com Connect on LinkedIn

Sean Blackwood

Director, Client Experience

(647) 515-3103 Sean.Blackwood@tritonverify.com Connect on LinkedIn

Colin O’Keefe

Solution Engineer

(416) 494 4444 – 236 colin.okeefe@tritonverify.com Connect on LinkedIn

Tshanda Martin

Policing Success Lead

(416) 529-4709 tshanda.martin@tritonverify.com Connect on LinkedIn

Luc van Dijk

Enterprise Account Executive – Public Sector

(403) 831-7587 luc.vandijk@tritonverify.com Connect on LinkedIn

Frequently asked questions.

Answers to common questions from Canadian police.

Community safety reporting is intended for incidents that do not require an immediate in-person response. Police services define which incident types are eligible, ensuring emergency situations continue to be handled through existing emergency channels.
Reports and evidence are reviewed by police before response decisions are made. This allows officers to assess, record, and resolve incidents virtually when appropriate, and dispatch in person only when necessary.
All information is handled through secure digital workflows designed specifically for policing environments. Data is stored in SOC 2–compliant systems hosted in Canada and protected by appropriate safeguards.
No. Emergency and priority calls continue to be handled through existing channels. Online public safety reporting complements current processes by providing an alternative intake option for appropriate incidents, helping reduce call volume and response pressure.

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Virtual Front Counter

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